Warranty
Every MacroAtoms build is backed by our commitment to quality. Here's exactly what's covered.
Standard Warranty
Every MacroAtoms system ships with a 2-year limited hardware warranty at no extra cost. This covers manufacturing defects and component failures under normal use.
Standard
Included
2-Year Limited
- ✓ Manufacturing defects
- ✓ Component failures
- ✓ Free repair/replacement
- ✓ US-based support
Extended Plus
$99
3-Year Coverage
- ✓ Everything in Standard
- ✓ +1 year coverage
- ✓ Priority support queue
- ✓ Free shipping on repairs
Complete Care
$199
5-Year Coverage
- ✓ Everything in Plus
- ✓ +3 years coverage
- ✓ Accidental damage (1x)
- ✓ Annual tune-up service
What's Covered
- Manufacturing defects in materials or workmanship
- Component failures under normal use (GPU, CPU, RAM, SSD, PSU, motherboard)
- LED/RGB lighting failures
- Fan or cooling system failures
What's Not Covered
- Damage from misuse, accidents, or modifications
- Cosmetic damage that doesn't affect performance
- Software issues or operating system problems
- Damage from overclocking beyond factory specifications
- Theft or loss
How to File a Warranty Claim
- Email Support@macroatoms.com with your order number and description of the issue
- Include photos or video of the problem if possible
- Our team will respond within 1 business day with next steps
- If a repair is needed, we'll cover shipping both ways